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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Aziz Ahmed

Aziz Ahmed

October 3, 2024

5  out of  5
rating by Aziz Ahmed
"Teresa M Ybarra was a great help find my check payment and applied to the correct account. She's definitely an asset to Statefarm. Thank you."
We responded:
"Thank you for leaving a 5-star review about Teresa! We're thrilled to hear that you had a positive experience. If you have any specific questions or need further assistance, feel free to let us know. We're here to help!"
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Wendy Prock

September 21, 2024

5  out of  5
rating by Wendy Prock
"I have used Adam’s office for years. Of course rates go up and that is expected with insurance companies, but the office staff is always available to review coverage and help where they can. The office is conveniently located to my office and even during trying times, they are there to help."
We responded:
"Thank you so much for saying something Wendy. We appreciate you as a customer and a friend. Thank you for your business all these years."
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Malynda Darden

September 20, 2024

5  out of  5
rating by Malynda Darden
"Teresa was very helpful throughout the entire process of getting auto and renters insurance set up!! Totally recommend!"
We responded:
"Thank you for your review! I'm glad to hear that you had a great experience with Teresa. If you have any specific questions or if there's anything else I can assist you with, please let me know."
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Judy Graber

August 23, 2024

5  out of  5
rating by Judy Graber
"Personal, friendly & professional staff."
We responded:
"Thank you for your kind words and for taking the time to leave us a 5-star review! We greatly appreciate your feedback. We are delighted to hear that our staff provided you with a professional and courteous service. We strive to create a positive experience for all our customers, and it is wonderful to know that we achieved that goal for you. If you have any further comments or if there is anything else we can assist you with, please don't hesitate to let us know. We look forward to serving you again in the future! "
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Keri Walters

August 21, 2024

5  out of  5
rating by Keri Walters
"Very easy to get insurance here. No pressure. Was much cheaper than Allstate. Wish I would have came here sooner!"
We responded:
"Thank you so much for your amazing 5-star review! We are thrilled to hear that you found it really easy to deal with us. Providing a seamless and hassle-free experience is one of our top priorities, and we're glad that we were able to meet your expectations. If you ever need any further assistance, please don't hesitate to reach out. We appreciate your support!"
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Albert Mertiri

August 3, 2024

5  out of  5
rating by Albert Mertiri
"Teresa Ybarra was incredibly helpful and polite. She even offered a generous discount. It was truly refreshing to work with someone so professional over the phone, guiding me through the entire process."
We responded:
"Thank you for your 5-star review about Teresa! We're thrilled to hear that you had such a positive experience. If there's anything else you'd like to know or any other assistance you need, feel free to ask. We're here to help!"
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rlarsen853

July 29, 2024

5  out of  5
rating by rlarsen853
"Chris and Ruby at the Adam Leggett in Wylie, Texas branch office were extremely friendly and helpful. Thank you for helping me sort out my homeowners policy!"
We responded:
"Thank you so much for taking the time to leave a 5-star review for Chris and Ruby regarding their exceptional assistance with your home insurance. We greatly appreciate your feedback and are thrilled to hear about your positive experience. Chris and Ruby are dedicated professionals who take pride in providing outstanding customer service. They consistently go above and beyond to help our valued customers like yourself, and we are delighted that they were able to assist you with your home insurance needs effectively. Your kind words serve as a great motivation for our team, and we will make sure to pass on your appreciation to Chris and Ruby. If you have any further questions or require additional assistance in the future, please don't hesitate to reach out. Thank you once again for choosing our services and for sharing your positive experience. We look forward to serving you again soon."
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Robert Schultz

July 10, 2024

5  out of  5
rating by Robert Schultz
"Worked with Leslie and asked her to provide me multiple quotes for auto, home, as well as an umbrella policy. Follow up skills were phenomenal and she answered every question and gave me the time and information to make the best decision for our household. Very professional and a pleasure to do business with."
We responded:
"Thank you for taking the time to leave a 5-star review for Leslie! We're thrilled to hear that Leslie did a great job following up with you. We appreciate your feedback and will make sure to pass it along to Leslie and our team. If there's anything else we can assist you with, please don't hesitate to let us know."
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Kennede Johnson

July 9, 2024

5  out of  5
rating by Kennede Johnson
"I worked with Heather to tailor my auto+home insurance in the way that best suits myself and my situation. I enjoyed her great customer service and patience. I would recommended her to anyone who was looking for home or auto insurance in this area."
We responded:
"Thank you for taking the time to leave a 5-star review for Heather! We greatly appreciate your kind words and are thrilled to hear that she did a great job. We always strive to provide exceptional service, and it is wonderful to know that Heather exceeded your expectations. Your feedback encourages us to continue delivering top-notch assistance to our valued customers. If there is anything else we can assist you with in the future, please do not hesitate to reach out. We look forward to serving you again soon!"
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Moe Hussien

July 8, 2024

5  out of  5
rating by Moe Hussien
"They are very helpful and very quick I had good experience with them Thank you HEATHER CONFORTO"
We responded:
"Thank you for your 5-star review for Heather! We appreciate your positive feedback and are glad to hear that Heather provided you with excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out."
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Beatrice Falgout

July 4, 2024

2  out of  5
rating by Beatrice Falgout
"This office has the worse customer service. I’m changing offices now"
We responded:
"Beatrice -- I know you are trying to get your tow bill reimbursed but we have to receive an invoice that contains: 1. Which vehicle was towed 2. Where was it towed from and to 3. Amount charged for tow. Once we receive this information we can proceed with your reimbursement. Thank you, "
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Holly Hurley

June 18, 2024

5  out of  5
rating by Holly Hurley
"Spenser Miles is fantastic!!! She worked with me on home and auto insurance and explained everything and was very patient! I recommend her to anyone needing insurance and a great value!"
We responded:
"Spenser Miles always goes the extra mile to provide you with the insurance you need at a value you deserve and great customer care, Holly! Thank you for taking the time to recognize Spenser and for recommending our agency to others! It is a wonderful compliment to us all! Happy Holidays, Holly!"
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Kim Smith

June 8, 2024

5  out of  5
rating by Kim Smith
"Adam's office was referred to me by a friend. I was put in contact with Keely Sheets. I have to say this might be the BEST customer service I have ever received while looking for insurance. Keely took the time to discuss with me (in detail) all of the options available to me. When I had questions (and I had a ton of questions), she patiently answered every single one of them. Could not ask for better service!"
We responded:
"Thank you for your wonderful review! We're thrilled to hear that Keely provided you with great service. We'll make sure to pass along your kind words to Keely. If there's anything else we can assist you with, please don't hesitate to reach out. "
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Kristina Borden

May 17, 2024

5  out of  5
rating by Kristina Borden
"Leslie at Statefarm reached out to us and went above and beyond to help my family save $800 a month!!! She was very patient, answered every question I had in detail. We switched and auto and home for maximum savings. Thank you Leslie for your time!! We appreciate you a ton!!"
We responded:
"Thank you for leaving a 5-star review about Leslie on Google! We're thrilled to hear that you had such a positive experience with her. We greatly appreciate your feedback and support. If there's anything else we can assist you with, please don't hesitate to reach out."
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Sarah

April 19, 2024

5  out of  5
rating by Sarah
"Very helpful!"
We responded:
"Thank you so much for leaving a 5-star review! We appreciate your feedback and are delighted to know that you had a positive experience. If you have any specific comments or suggestions about our service, please feel free to share them with us. Your feedback helps us improve and provide even better experiences for our customers. Once again, thank you for your support and taking the time to leave a review. We hope to serve you again in the future!"
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Kevin Kho

April 9, 2024

5  out of  5
rating by Kevin Kho
"I had a zoom meeting with Chris Brown this morning and enjoyed it very much. This is the first time I have such review. Chris is very knowledgable and extremely helpful. I am very please to have him as my agent."
We responded:
"hank you for your 5-star review about Chris and the Zoom meeting. We're thrilled to hear that you had a positive experience. If there's anything specific you would like to share or ask about Chris or the meeting, feel free to let us know and we'll be happy to assist you further."
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Rhys Truscott

March 30, 2024

5  out of  5
rating by Rhys Truscott
"Heather was super helpful in helping us get insurance for our motorhome, Jeep, and personal items! She gave us options, explained the process well, and answered any questions we had. Thanks for making this process easy and quick! :)"
We responded:
"Thank you so much for taking the time to leave a 5-star review for Heather! We greatly appreciate your kind words and positive feedback. Heather is committed to providing exceptional service and it's truly rewarding to hear that she has exceeded your expectations. We will make sure to pass along your appreciation to her. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We are here to help! Thank you again for your support and for choosing our services."
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Phig

March 9, 2024

5  out of  5
rating by Phig
"Love this place"
We responded:
"Thank you so much for your kind words and the 5-star review! We really appreciate your feedback and are thrilled to hear that you had a great experience with us. If you have any specific comments or suggestions, we would love to hear them. Once again, thank you for your support and we hope to continue exceeding your expectations in the future!! "
Profile photo of Alexander S.

Alexander S.

March 6, 2024

5  out of  5
rating by Alexander S.
"I spoke with Mr Chris about extending some coverage on my life insurance policy to a more substantial policy. We spoke at length for some time and he was professional, patient, a good listener, accommodating and kind. Despite my ultimately deciding to wait to change my coverage at a later time for some personal reasons Mr Chris maintained his professionalism and patients in dealing with me throughout our phone calls. Mr Leggett's office has been my primary auto and life insurance policy holder now for at least 5 years and I aim to keep it that way. These are wonderful folks and absolutely worth doing business with."
We responded:
"Thank you for your wonderful 5-star review for Chris! We're thrilled to hear that you had such a positive experience. Chris is truly dedicated to providing excellent service and ensuring customer satisfaction. Your feedback will be shared with Chris and the team to acknowledge their hard work. If you have any further questions or need assistance in the future, feel free to reach out. We appreciate your support! "
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Megan Jenkins

March 5, 2024

1  out of  5
rating by Megan Jenkins
"This used to be a good insurance company but they are a joke now. Be sure to educate yourself because they will use, abuse and screw you if you are uneducated. Also BEWARE if you cancel your insurance with them they will still charge you after you cancel and then refuse to give you a full refund only partial. Be sure to block them or lock your card right after you cancel with them! It will save you a headache!"
We responded:
"Thank you for taking the time to leave your feedback. We value all customer reviews and appreciate your honesty. However, after thoroughly reviewing your concerns, we have found some discrepancies that we would like to address. We are sorry to hear that you feel our service fell short of your expectations, but we must clarify that the information provided in your review does not align with the facts. We take pride in our commitment to providing excellent customer service and ensuring the accuracy of the information we provide. We would like to extend an invitation to discuss your concerns further and resolve any misunderstandings that may have occurred. Please reach out to our customer support team so that we can better understand the issues you encountered and work towards a satisfactory resolution. Thank you once again for your feedback. We hope to have the opportunity to rectify any concerns you may have. Best regards, Customer Support Team"
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Renata Mercadante

February 29, 2024

5  out of  5
rating by Renata Mercadante
"I highly recommend this place. Heather is my agent and she is fantastic. I’ve also been assisted by Chris and Teresa, that today went above and beyond to help me. Truly a great team!"
We responded:
"Hi Renata, thank you for your wonderful words about our team! We strive to provide this level of service and we are so glad we made the mark for you. Your recommendation means the world and we hope to see you again soon! - Adam"
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Diane Evans

February 27, 2024

5  out of  5
rating by Diane Evans
"I highly recommend Teresa Perez for all your insurance needs. She saved me a significant amount on my vehicle and homeowners insurance."
We responded:
"Thank you so much for taking the time to leave a 5-star review for Teresa! We greatly appreciate your feedback and are thrilled to hear about your positive experience. Teresa is dedicated to providing exceptional service and it's wonderful to know that she exceeded your expectations. We will make sure to pass on your kind words to her, as it will undoubtedly brighten her day. Should you have any further questions or need any assistance in the future, please don't hesitate to reach out. We're always here to help! "
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Richard Holthus

February 22, 2024

5  out of  5
rating by Richard Holthus
"Today my wife and I had the pleasure of meeting with Chris Brown for complete annual review of our Auto, Home, and Umbrella bundled policies. Chris's personable nature, compliments his knowledgeable and educated insurance capabilities and true willingness to help the client get the best rates possible. His honesty and integrity to see things from the Client's perspective and then proactively act to help make agreed to changes is quite apparent. We are impressed with Chris and quite honestly, all the folks at Adam Leggett's State Farm Agency and recommend them to all newcomers in our area. Way to Go Chris Brown!! Richard & Katherine Holthus Rowlett, Texas"
We responded:
"Thank you so much for taking the time to write such a glowing review about Chris and the exceptional service he provided during your policy review. We're thrilled to hear that he exceeded your expectations and provided you with the expertise and guidance you needed. Chris is indeed a dedicated professional who takes pride in his work and strives to ensure that his clients understand every aspect of their policies. We're glad that he was able to answer all of your questions and explain insurance jargon in a clear and concise manner. Your feedback about Chris's responsiveness and attention to detail is greatly appreciated. We understand the importance of providing timely assistance and going the extra mile to review policies thoroughly. It's fantastic to hear that Chris was able to identify areas for improvement and offer valuable suggestions to enhance your coverage. We're delighted that Chris's service has left you feeling more secure and confident in your policies. Your recommendation means a lot to us, and we're grateful for the trust you've placed in Chris's expertise. Once again, thank you for taking the time to share your positive experience. If you have any further questions or require additional assistance in the future, please don't hesitate to reach out. We're here to help! Best regards Adam "
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Debbie Raftogianis

February 13, 2024

5  out of  5
rating by Debbie Raftogianis
"Chris Brown is fabulous at what he does. He explained in detail what my policies would cover and answered questions I had. He was very respectful of my time, and thorough. I did aquire a policy with him. Thank you Chris"
We responded:
"Thank you so much for taking the time to leave a fantastic 5-star review for Chris! We truly appreciate your kind words and are thrilled to hear about your positive experience. Chris is dedicated to providing exceptional service and ensuring that our customers have a great experience. Your feedback is a testament to his hard work and commitment to excellence. We will make sure to pass on your kind words to Chris and acknowledge his outstanding service. It will undoubtedly motivate him to continue delivering exceptional service to all our customers. Thank you once again for your valuable feedback, and we look forward to serving you again in the future. Best regards,"
Profile photo of Tara R

Tara R

February 9, 2024

5  out of  5
rating by Tara R
"State Farm saved my husband and I almost $1,000 on our auto policy. I was afraid I was would have to sacrifice service for price, but it seems I'm getting both with State Farm! I had one day to change before my old policy expired and Heather made it happen. And she was very responsive, professional and friendly! Thank you so much Heather and State Farm!"
We responded:
"Thank you for sharing your experience and for choosing State Farm for your auto insurance needs. We're thrilled to hear that we were able to save you and your husband nearly $1,000 on your plan. It's incredibly important to us that our customers receive both excellent service and competitive pricing, and I'm delighted to know that Heather was able to deliver on both fronts. -Adam "